Empower Your Healthcare Office Today

Meditask Solutions: Healthcare BPO Services

We assist healthcare offices by managing their administrative tasks and providing professional call answering services, tailored to their unique needs. Our team is experienced with various EMR and EHR systems, enabling us to integrate seamlessly into your workflows and enhance operational efficiency.

Our services include handling referrals, scheduling and confirming appointments, reducing no-shows through patient follow-ups, and offering bilingual support in English and Spanish to improve communication with diverse patient populations. Additionally, we provide comprehensive billing support, including claim submissions, obtaining prior authorizations, managing accounts receivable (AR), and ensuring proper documentation for accurate and timely processing.

We address calls and tasks with HIPAA policies in mind, ensuring compliance through awareness and adherence to guidelines. Our team undergoes regular training on data protection and usage to stay up to date, helping safeguard patient information.

By partnering with us, healthcare providers can focus on delivering exceptional care while we manage their administrative and billing responsibilities with professionalism and precision.

Quality & Quantity alongside

Our approach is to keep the work statistically optimal and qualitative

Routine Touch-base meetings and reports

At our company, we prioritize transparency and open communication with our clients. We understand the importance of regular feedback, which is why we schedule bi-weekly touch-base meetings to address any necessary changes promptly. Additionally, we provide our clients with detailed reports and statistics on a weekly basis, ensuring that they are always up to date on the progress and achievements of their projects. This approach allows us to maintain a strong and collaborative working relationship with our clients, ultimately leading to successful outcomes.

Patient-Centric Approach

Through constant effort and dedication, we strive to elevate our customer service standards to ensure better interactions with our valued customers. We regularly conduct Q&A sessions with the goal of providing patients with the best possible support and assistance. By actively seeking feedback and actively working to improve our customer service, we are committed to creating positive and meaningful experiences for each and every individual who chooses to engage with our business. We understand the importance of fostering strong relationships with our clients, and our ongoing efforts reflect our dedication to continuously raising the bar when it comes to delivering exceptional customer service.

★★★★★

Meditask Support has been instrumental in enhancing our patient care. By efficiently handling patient phone calls and promptly conveying messages to the patient care staff, Meditask Support ensures seamless communication. Their timely scheduling of appointments and assistance with recalls have significantly improved our workflow. Additionally, by managing incoming calls, they have alleviated the pressure on our in-office staff, allowing them to focus more on direct patient care. The support provided by Meditask has greatly contributed to our practice's ability to deliver high-quality care to our patients.

Diablo Digestive Disease Center

Contact Us

For inquiries about our services, pricing, or to schedule a consultation, please fill out the form below.